These Terms and Conditions (“Terms”) govern your use of EventPulse, the event management platform operated by Spell Solutions(“Spell,” “we,” “us”), accessed via spelleventpulse.com or events.spell.solutions (the “Service”). By using the Service, you agree to these Terms.
1. Eligibility and access
EventPulse is invitation-only. Workspaces are provisioned by Spell or by an existing workspace owner. You must be at least 16 years old and authorized to bind the organization you represent. You are responsible for keeping your credentials confidential and for all activity under your account.
2. Workspace roles
The Service uses a role-based model:
- Owner: full control of the workspace, including deletion.
- Admin: manage members, billing, integrations, and all events.
- Manager: create and run events, manage attendees and check-in.
- Speaker: manage their own sessions and slide submissions.
- Sponsor: view their sponsorships and engagement analytics.
The owner of a workspace is responsible for ensuring all members comply with these Terms.
3. Acceptable use
You agree not to:
- Use the Service for unlawful, harmful, infringing, or fraudulent purposes.
- Send spam, unsolicited bulk email, or content that violates anti-spam laws (CAN-SPAM, CASL, GDPR).
- Attempt to gain unauthorized access to other workspaces or to our infrastructure.
- Reverse-engineer, decompile, or attempt to extract source code from the Service.
- Interfere with the security, integrity, or performance of the Service.
- Use the Service to host content that is defamatory, obscene, or violates intellectual property rights.
4. Your content
You retain ownership of all content you upload (events, registrations, attendee data, materials, certificates, and so on, collectively “Customer Data”). You grant Spell a worldwide, non-exclusive license to host, transmit, and process Customer Data solely to operate the Service for you.
You are responsible for the legality of Customer Data and for obtaining all necessary consents from your attendees before collecting their information through EventPulse.
5. Spella (AI features)
Spella is an AI assistant that operates only on your workspace data and the prompts you provide. Outputs may be inaccurate or incomplete, you are responsible for reviewing AI-generated content before sending or publishing it. Spell does not use your data to train third-party models.
6. Integrations and third-party services
EventPulse integrates with external services (Stripe, Amazon SES, Gmail, Outlook, Zoom, Google Meet, Spell Marketing Hub, and more). When you enable an integration, you agree to that provider's own terms and privacy policy. We are not responsible for outages, data loss, or pricing decisions made by third-party providers.
7. Fees and billing
EventPulse pricing is established by your agreement with Spell. Paid event registrations processed through Stripe are subject to Stripe's fees and terms in addition to ours. You are responsible for taxes (GST, VAT, sales tax) applicable to your usage.
8. Suspension and termination
We may suspend or terminate access, for an individual user or an entire workspace, if we reasonably believe you have violated these Terms, if your account is in unpaid arrears, or to comply with legal obligations. You may cancel your workspace at any time from Settings. Upon termination, Customer Data is removed within 30 days unless retention is required by law.
9. Disclaimers
The Service is provided “as is” and “as available.” To the maximum extent permitted by law, Spell disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.
10. Limitation of liability
To the maximum extent permitted by law, Spell will not be liable for any indirect, incidental, consequential, special, or exemplary damages, or for loss of profits, revenue, data, or goodwill, arising out of your use of the Service. Our total liability for any claim relating to the Service will not exceed the fees you paid to Spell for the Service in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless Spell, its officers, employees, and agents, from any claim or demand made by a third party arising from your use of the Service, your Customer Data, or your violation of these Terms or applicable law.
12. Governing law and disputes
These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms will be brought exclusively in the state or federal courts located in Harris County, Texas.
13. Changes to these Terms
We may revise these Terms from time to time. Material changes will be announced in-product or by email at least 30 days before they take effect. Continuing to use the Service after changes take effect constitutes acceptance.
14. Contact
For questions about these Terms, contact:
- Email: legal@spelleventpulse.com
- Mail: Spell Solutions, 1000 Main Street, Suite 2300, Houston, TX 77002, USA
- Phone: +1 832 303 0902